Return Policy
All orders are final unless there is a defect or the item was clearly damaged in shipping.
Special Exception: CD's:
We don't consider a cracked jewel case to be product damage. The combined cost of a new jewel case, the shipping envelope and the increased cost in actual shipping makes it cost prohibitive for us to replace jewel cases that were cracked in shipping. We will do out best to prevent this from happening, but we cannot account for what may happen once the packaged CD enters the shipping process.
We don't swop out apparel sizes. If you receive a shirt or sweatshirt and the size you ordered does not fit, we are not able to swop the product out for another size. There are number of reasons for this, including: condition of the item when returned, stock of them item in the store and increased cost in the actual shipping of the product from you to the store and from the store back to you.
Please contact service@newsboysstore.com for further questions.
Damaged Merchandise
Please return any damaged merchandise promptly for exchange to the following address, along with an order number.
Newsboys Online Store
230 Franklin Road
Building 2B, Suite 207
Franklin, TN 37064
Shipping Information
Domestic orders usually take around 5 business days to process and ship. Actual shipping time is usually 3 to 5 business days. If your order has further delays, you will be notified by email or phone. All orders leaving our warehouse are shipped though United Postal Service.
